Administration
Billing
Radius360 is subscription-based. Plans scale with client count, user seats, integration depth, and AI query volume. No per-seat surprises.
Plan comparison
| Plan | Price | What it includes |
|---|---|---|
| Starter | $3,500 a year | One framework, a small team, the risk register and the evidence vault. |
| Program | $15,000 a year | Every framework, the agents and proposals, drafted fixes, board reports, 25 users. 7-day free trial, no card. |
| Enterprise | From $50,000 a year | SSO and SCIM, dedicated onboarding, SLAs, custom agents and calibration, unlimited users. |
| Practice | $2,500 a year licence, plus $349 per client per month | For vCISOs and MSPs. Each client in its own workspace with the full Program feature set. White-label included, no minimum. Volume pricing is quoted at 25 or more clients. |
Team plans (Starter, Program, Enterprise) are priced per year. Practice pricing is an annual licence plus a monthly fee for each client workspace. Current prices are always on the Radius360 home page.
Changing plan
Go to Settings, Subscription Management. Click the plan you want to move to. Upgrades take effect immediately with prorated billing. Downgrades take effect at the end of the current billing period.
Downgrades that exceed new limits
If you downgrade from Practice (25 clients) to Program (10 clients) while you have 15 clients active, the downgrade is blocked until you archive enough clients to fit the new limit. Radius360 will tell you exactly which action is needed.Payment and invoicing
Card payments (Visa, Mastercard, American Express, Discover) are processed through Stripe. Your card is charged on the same day each month as your original signup.
Invoices are emailed to the billing contact on the account and available as PDF from Settings, Subscription Management, Invoices. For companies that need invoicing via ACH, wire, or purchase order, contact Enterprise sales.
Trial to paid
New signups get a 7-day free trial with Program features. No credit card required to start. At the end of the trial, your account moves to Free automatically unless you pick a paid plan.
Data from the trial is preserved on Free. Integrations pause, AI queries drop to 10 per month, and client limit drops to 1, but your risks, policies, and evidence remain. Upgrade anytime to reactivate everything.
Cancelling
Cancel from Settings, Subscription Management, Cancel Subscription. You keep your paid plan until the end of the current billing period, then drop to Free automatically. Data is preserved under Free.
To delete the account entirely, first export your data (Settings, Export), then submit a deletion request. Deletion is permanent and takes effect after a 30-day grace period during which we can restore on request.
Enterprise contracts
Enterprise pricing is custom and typically includes:
- Unlimited clients and users
- Custom AI query allotment
- SSO and SCIM provisioning
- Custom integration buildouts
- SLA guarantees
- Dedicated support and onboarding
- Custom contract terms, including procurement paperwork, DPA, and data residency options
To open an Enterprise conversation, book a call from the landing page or email support@radius360.co. Typical cycle from first call to signed agreement is 2 to 6 weeks depending on your procurement process.